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Payment & Shipping

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee by weight:

up to 500 grams: 2,70 €
up to 1 Kg: 4,50 €
up to 5 Kg: 6,99 €
up to 10 Kg: 9,50 €
above 20,50 € per order.

Deliveries to foreign countries:

We charge a flat shipping fee by weight for international deliveries:

Switzerland:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 17 €
                        up to 5 Kg: 29,99 €
                        up to 10 Kg: 36 €
                        above: 50 €

Principality of Liechtenstein:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 17 €
                        up to 5 Kg: 29,99 €
                        up to 10 Kg: 36 €
                        above: 50 €

Belgium:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Bulgaria:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Denmark:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Estonia:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Finland:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Metropolitan France:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Greece:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Great Britain:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Ireland:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Italy:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Croatia:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Latvia:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Lithuania:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Luxembourg:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Malta:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Monaco:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Netherlands:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Austria:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Poland:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Portugal:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Romania:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Sweden:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Slovakia:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Slovenia:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Spain:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Czech Republic:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Hungary:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

Cyprus:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 17,99 €
                        up to 10 Kg: 22,99 €
                        above: 40 €

┼land:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Andorra:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Albania:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Armenia:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Azerbaijan:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Bosnia and Herzegovina:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Ceuta, Melilla:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Faroe Islands:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Georgia:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Gibraltar:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Greenland:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Guernsey:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Iceland:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Jersey:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Canary Islands:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Kazakhstan:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Kosovo:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Macedonia:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Moldavia:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Montenegro:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Norway:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Russian Federation:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

San Marino:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Serbia:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Turkey:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Ukraine:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Vatican City:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Belarus:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 20,99 €
                        up to 10 Kg: 25,99 €
                        above: 40 €

Egypt:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 24,99 €
                        up to 10 Kg: 35,99 €
                        above: 50 €

Algeria:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 24,99 €
                        up to 10 Kg: 35,99 €
                        above: 50 €

Israel:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 24,99 €
                        up to 10 Kg: 35,99 €
                        above: 50 €

Jordan:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 24,99 €
                        up to 10 Kg: 35,99 €
                        above: 50 €

Canada:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 24,99 €
                        up to 10 Kg: 35,99 €
                        above: 50 €

Lebanon:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 24,99 €
                        up to 10 Kg: 35,99 €
                        above: 50 €

Libya:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 24,99 €
                        up to 10 Kg: 35,99 €
                        above: 50 €

Morocco:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 24,99 €
                        up to 10 Kg: 35,99 €
                        above: 50 €

Syria:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 24,99 €
                        up to 10 Kg: 35,99 €
                        above: 50 €

Tunisia:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 24,99 €
                        up to 10 Kg: 35,99 €
                        above: 50 €

United States:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 15 €
                        up to 5 Kg: 24,99 €
                        up to 10 Kg: 35,99 €
                        above: 50 €

Remaining countries:
                        up to 500 grams: 4 €
                        up to 1 Kg: 7 €
                        up to 2 Kg: 20 €
                        up to 5 Kg: 30,99 €
                        up to 10 Kg: 38,99 €
                        above: 50 €

Delivery of download items:
 
Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.

The customers can download the Download items in their customer accounts.
This Download is provided within 24 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).
The customers are also informed about the provision via email.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 7 - 10 days, for deliveries abroad within 10 - 24 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

-  Prepayment via transfer
-  Payment via credit card
-  Payment via debit card
-  Payment via PayPal
-  Payment by invoice
-  Payment via Sofort [immediate transfer]

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
-  Payment via credit card
-  Payment via debit card
-  Payment via PayPal
-  Payment via Sofort [immediate transfer]

Further details on payment

 
Payment by invoice is from the 5th order onwards.

The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

Our bank account:

Bank: PayCenter
IBAN: DE29700170009191143037
BIC: PAGMDEM1XXX

In case of questions, please contact us at the contact details mentioned in the Legal Notice.